Privacy Policy

This Privacy Policy applies to personal information processed by us in connection with our mobile application(s), websites (if any), and other online or offline offerings (collectively, the "Services"). This Privacy Policy is incorporated by reference into our Terms of Use (where applicable), which govern your use of the Services.

The categories of personal information we collect depend on how you use our Services and the requirements of applicable law. We collect (A) information you provide directly, (B) information collected automatically, and (C) information from other sources.

A. Information You Provide to Us Directly

• Account and Profile Information. When you create an account or update your profile, we may collect information such as name, email address, date of birth (or age range), sport/discipline, experience level, goals, preferences, and other profile details.
• Training, Fitness, and Wellbeing Inputs. Depending on features you use, you may provide workout/training information, session notes, perceived exertion, recovery inputs, sleep/wellbeing check-ins, injury notes, and other performance-related details.
• Payments (if applicable). We may collect information related to purchases or subscriptions. Payments are typically processed by third-party processors and/or app stores. We generally do not store full payment card details.
• Communications. If you contact us (e.g., for customer support), we may collect your name, email address, phone number (if provided), and the contents of your communications.
• Surveys and Feedback. If you participate in surveys or submit feedback, we may collect the information you provide.

B. Information Collected Automatically

• Device and Usage Data. IP address, device identifiers, operating system and app version, language settings, time zone, network information, and information about how you interact with the Services.
• Approximate Location. We may derive approximate location from your IP address or device settings (e.g., city-level) for operational, security, and localization purposes.
• Diagnostics and Crash Data. We may collect logs and diagnostic information to monitor performance, fix bugs, and improve stability.
• Cookies and Similar Technologies. If we operate websites or web-based features, we (and third parties) may use cookies, pixels, SDKs, and similar technologies to enable functionality, measure performance, and understand usage.

C. Information from Other Sources

We may obtain information from third-party services where you choose to connect or access our Services via those services, such as app stores, third-party login providers (e.g., 'Sign in with Google'), or other integrations you enable. The information we receive depends on your settings with those services.

A. Provide and Operate Our Services

• Create and manage user accounts
• Provide access to features and personalized planning
• Generate progress tracking, reports, and insights
• Respond to customer support requests
• Communicate with you about your account, updates, and policy changes
• Process transactions and subscription status (if applicable)

B. Administrative, Security, and Improvement Purposes

• Maintain, improve, and develop the Services
• Debug issues and repair errors
• Protect against fraud, abuse, and security incidents
• Comply with legal obligations and requests

C. Marketing and Communications (Where Permitted)

We may send service-related messages (e.g., account notices, important updates). If we send marketing communications (e.g., newsletters), we do so in accordance with applicable law and your preferences. We do not use health/fitness-context data for targeted advertising.

A. Service Providers
We may share information with vendors that help us operate the Services (e.g., hosting, databases, analytics, customer support tools, payment infrastructure). These providers are authorized to use personal information only as necessary to provide services to us.

B. Legal and Safety
We may access, preserve, and disclose information if we believe it is required or appropriate to comply with legal process, protect rights or safety, enforce our policies, or investigate suspected illegal activity.

C. Corporate Transactions
If we are involved in a merger, acquisition, reorganization, bankruptcy, or sale of assets, personal information may be transferred as part of that transaction as permitted by law.

Your rights depend on your jurisdiction and applicable law. You may have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Delete your personal information (subject to legal exceptions)
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Data portability (where applicable)

To request account deletion or exercise your rights, contact us at info@maxpotential.pro. You may opt out of marketing communications using the unsubscribe mechanism or by contacting us. You can disable push notifications through your device settings.

We use reasonable technical and organizational measures designed to protect personal information. However, no system is completely secure. To the fullest extent permitted by law, we cannot guarantee absolute security. If we become aware of a data incident affecting your personal information, we may notify you and/or regulators as required by applicable law.

Our service providers may process and store information in countries other than your own (including the United States and/or the EU/EEA), which may have different data protection laws. Where required, we implement appropriate safeguards (e.g., contractual protections) consistent with applicable law.

We retain personal information as long as necessary to provide the Services, fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, enforce agreements, and protect security and integrity. Retention periods may vary depending on the type of data and legal requirements.

The Services are not intended for children under the age required by local law to provide consent (and in any event, not for children under 13). We do not knowingly collect personal information from children in violation of applicable law. If you are a parent/guardian and believe a child has provided personal information, please contact us at info@maxpotential.pro.

Third-Party Websites/Applications
The Services may contain links to third-party websites or apps. We are not responsible for their privacy practices. Please review their policies before providing information.

Changes to this Privacy Policy
We may update this Policy from time to time. If changes are material, we will provide notice as required by law. Continued use of the Services after an update means you accept the updated Policy to the extent permitted by law.

If you have questions about this Privacy Policy or want to exercise your rights, contact:

MAX POTENTIAL SPORTİF YATIRIMLAR ANONİM ŞİRKETİ
Maslak Mah. Anka Sok. Mashattan Sitesi B4 No: 2B/4 İç kapı no:71, 34485 Sarıyer, İstanbul, Türkiye
Email: info@maxpotential.pro